HOLD / CANCELLATION FORMS
As stated in your Membership Agreement, you have the option to put your subscription on hold.
Hold requests should only be used for situations such as INJURY, SURGERY, or PREGNANCY.
Before submitting your Hold Request, please read the following points.
By submitting the form below you are confirming that you have read and understand that:
- Membership hold requests must be submitted no less than 48 hours before your forthcoming scheduled renewal date. Membership hold requests received later cannot be processed until after the forthcoming scheduled renewal payment. All membership payments are non-refundable.
- Upon expiration of the hold period, your account will automatically reactivate and regular membership payments will resume. All membership payments are non-refundable once your membership reactivates.
- If you choose to cancel your membership during the hold period, your membership will expire at the end of your current monthly membership payment period.
- If you choose to reactivate your membership after it is cancelled, membership rates in effect at the time of reactivation will be applicable (membership rates are subject to change).
Please note: This policy applies to ALL memberships.